Contact information

Contact Us

We're here to help. Whether you have a question about your order, need product support, or just want to say hello — our team is ready to assist.

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GET IN TOUCH
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📧 Email: support@retailzap.com
📞 Phone: +1 606-654-8854
🕐 Support Hours: Monday – Friday, 9:00 AM – 5:00 PM EST

We aim to respond to all inquiries within 1–2 business days.

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MAILING ADDRESS
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RetailZap / SOSA CYBERNOVA TECHNOLOGIES LLC
121 E 2nd St
Maysville, KY 41056
United States

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BEFORE YOU CONTACT US
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You may find a quick answer in our:
• FAQ Page
• Shipping Policy
• Refund & Return Policy

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ORDER ISSUES
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For order-related inquiries, please include:
• Your order number
• The email address used at checkout
• A brief description of your issue

This helps us resolve your request as quickly as possible.