Terms of service

Last Updated: April 5, 2026

Please read these Terms of Service ("Terms") carefully before using retailzap.com (the "Site"), operated by SOSA CYBERNOVA TECHNOLOGIES LLC ("RetailZap," "we," "our," or "us").

By accessing or using our Site, you agree to be bound by these Terms. If you do not agree, please do not use our Site.

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1. ELIGIBILITY
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You must be at least 18 years of age to use this Site and make purchases. By using this Site, you represent that you meet this requirement.

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2. USE OF THE SITE
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You agree not to:
• Use the Site for any unlawful purpose
• Attempt to gain unauthorized access to any part of the Site
• Transmit harmful, offensive, or disruptive content
• Reproduce, duplicate, or resell any part of our Site without permission
• Use automated tools (bots, scrapers) to access the Site

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3. PRODUCTS & PRICING
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We reserve the right to:
• Modify or discontinue products at any time
• Correct pricing errors — if a product is listed at an incorrect price, we reserve the right to cancel the order and issue a full refund
• Limit quantities per customer or household

Product descriptions and images are provided for informational purposes. We strive for accuracy but do not warrant that descriptions are error-free.

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4. ORDERS & PAYMENT
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By placing an order, you represent that:
• The information you provide is accurate and complete
• You are authorized to use the payment method provided

We reserve the right to refuse or cancel orders that appear fraudulent, abusive, or in violation of these Terms.

Payment is processed securely via Shopify Payments. We do not store your full payment card information.

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5. INTELLECTUAL PROPERTY
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All content on this Site — including text, images, logos, graphics, and product descriptions — is the property of RetailZap / SOSA CYBERNOVA TECHNOLOGIES LLC and is protected by applicable intellectual property laws.

You may not reproduce, distribute, or create derivative works from our content without prior written permission.

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6. DISCLAIMER OF WARRANTIES
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Our Site and products are provided "as is" without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability or fitness for a particular purpose.

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7. LIMITATION OF LIABILITY
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To the fullest extent permitted by law, RetailZap shall not be liable for:
• Indirect, incidental, or consequential damages
• Loss of profits or data
• Delays caused by third-party carriers or suppliers
• Damages resulting from unauthorized access to your account

Our total liability shall not exceed the amount paid for the specific order giving rise to the claim.

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8. GOVERNING LAW & DISPUTE RESOLUTION
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These Terms are governed by the laws of the State of Kentucky, United States, without regard to conflict of law principles.

Any disputes arising from these Terms or your use of the Site shall first be attempted to be resolved through good-faith negotiation. If unresolved, disputes shall be submitted to binding arbitration in Mason County, Kentucky, under the rules of the American Arbitration Association.

You waive any right to participate in a class action lawsuit or class-wide arbitration.

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9. CHANGES TO TERMS
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We reserve the right to update these Terms at any time. The "Last Updated" date will reflect the most recent revision. Continued use of the Site constitutes acceptance of the revised Terms.

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10. CONTACT
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SOSA CYBERNOVA TECHNOLOGIES LLC / RetailZap
121 E 2nd St, Maysville, KY 41056
Email: support@retailzap.com
Phone: +1 606-654-8854